Guest blog: Why Working from Home isn't for everyone, but Relationships are - By Steve Byrne, CEO, Travel Counsellors.
/The number of UK homeworkers has increased by 45% over the past 15 years, and those that are self-employed by 30%. This covers over 3m people in the UK and accounts for 15% of the adult working population.
Surveys consistently find that homeworkers are able to work more flexibly, and have higher levels engagement and productivity. The flexibility that this type of working provides is supported by the fact that 80% report a better work life balance; they are more engaged with 82% of employees stating they would be more loyal to their employer if they had flexible working arrangements; and they are more productive with 91% saying they get more work done when working remotely. In a recent survey of our 1,800 home-based travel counsellors, 94% said they agreed with the statement “I love my job”. And 92% would not return to their previous job, which is a powerful statement given that the vast majority have left a salary to work on a self-employed basis.
This growing trend isn’t just isolated to the UK, with American Society of Travel Agents stating that “the fastest growing segment of the US travel industry is homeworking agents who are professional and making use of the latest technology”.
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In any other time, we might celebrate the fact that homeworking is on the rise. New figures from the ONS show that 49.2% of employees are now working from home (up from 45.8% in just one week). But the definition of flexible working is about employees having a choice about where and when they work. Enforced homeworking, as a result of the COVID-19 lockdown, doesn’t seem to quite fit this bill.
Homeworking in the current environment
What else do we know about homeworking in the lockdown? Well we know that:
· many employees feel that as soon as work returns to anything approaching business as usual, employers will row back on homeworking, whatever the perceived benefits
· homeworking is a privilege, of sorts, only afforded to professional occupations, with lower-paid workers in precarious work less able to work from home
· working from home is more widespread in some sectors than others. A new YouGov poll for Acas shows that it’s easier for those in IT/ telecoms (90% work from home all or most of the time due to Coronavirus) and finance/accounting (84%), but not so easy for those in retail (22%) and hospitality/leisure (26%)
· homeworking is double-edged, bringing both rewards, with a sense of empowerment for some, as well as no dreaded commuting; and difficulties – in an IES survey, over half of respondents reported new pains, especially in the neck, shoulders and back; and the Acas survey reported workers missing informal/social interaction (71%) and feeling ‘out of the loop’ (51%).