On average, UK citizens spend an hour a day commuting to and from work. Over and above the actual time involved, there is also a significant number of other downsides: the high cost of public transport, escalating fuel costs, traffic jams, bad weather, packed commuter trains, personal risks related to late night commuting (visibility and safety), transport delays and cancellations, leaves on the line… I could go on.
You may have assumed that I don’t like commuting. And you’d be right - I don’t! But it’s not my dislike of commuting that that’s important or relevant during National Commute Week, it’s how companies can support Corporate Social Responsibility (CSR) goals by implementing flexible – and smarter – ways of working that also happen not to involve commuting.
"People, planet and profit", also known as the ‘triple bottom line’, is a term used to describe CSR which was coined by John Elkington in 1994, and I’d like to explore briefly the relevance of those terms in the context of the daily commute.
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In any other time, we might celebrate the fact that homeworking is on the rise. New figures from the ONS show that 49.2% of employees are now working from home (up from 45.8% in just one week). But the definition of flexible working is about employees having a choice about where and when they work. Enforced homeworking, as a result of the COVID-19 lockdown, doesn’t seem to quite fit this bill.
Homeworking in the current environment
What else do we know about homeworking in the lockdown? Well we know that:
· many employees feel that as soon as work returns to anything approaching business as usual, employers will row back on homeworking, whatever the perceived benefits
· homeworking is a privilege, of sorts, only afforded to professional occupations, with lower-paid workers in precarious work less able to work from home
· working from home is more widespread in some sectors than others. A new YouGov poll for Acas shows that it’s easier for those in IT/ telecoms (90% work from home all or most of the time due to Coronavirus) and finance/accounting (84%), but not so easy for those in retail (22%) and hospitality/leisure (26%)
· homeworking is double-edged, bringing both rewards, with a sense of empowerment for some, as well as no dreaded commuting; and difficulties – in an IES survey, over half of respondents reported new pains, especially in the neck, shoulders and back; and the Acas survey reported workers missing informal/social interaction (71%) and feeling ‘out of the loop’ (51%).