Guest blog: Smarter working and Work Wise Week: a topic worthy of a proper conversation - and Bristol Business School is in!
/By Dr Harriet Shortt, Senior Lecturer in Organisation Studies, Bristol Business School, University of the South West of England.
David Lennan kicked off Work Wise Week by encouraging us all to have a proper discussion about how we work and what we achieve. His call to action advises that now is the time to really think about our working practices and to consider how and where people work.
And I say ‘hear, hear!’. Smarter working should be a topic of conversation in every organisation – whatever the size or industry – and this particularly interests me, given my research in organisation studies and work space.
Where we work is changing – in fact, as I write this blog I am sat at Bristol airport in the UK waiting for my flight to Crete – I’m off to present at the 12th Organization Studies Summer Workshop. As I work, I am surrounded by other people on their laptops, phones and other devices. We are mobile and we are connected, and more and more of us are working at home, in the car, on the train, and at the airport. Increasingly the notion of a ‘9am to 5pm’ in the office is being questioned and alternative ways of working are being adopted.
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In any other time, we might celebrate the fact that homeworking is on the rise. New figures from the ONS show that 49.2% of employees are now working from home (up from 45.8% in just one week). But the definition of flexible working is about employees having a choice about where and when they work. Enforced homeworking, as a result of the COVID-19 lockdown, doesn’t seem to quite fit this bill.
Homeworking in the current environment
What else do we know about homeworking in the lockdown? Well we know that:
· many employees feel that as soon as work returns to anything approaching business as usual, employers will row back on homeworking, whatever the perceived benefits
· homeworking is a privilege, of sorts, only afforded to professional occupations, with lower-paid workers in precarious work less able to work from home
· working from home is more widespread in some sectors than others. A new YouGov poll for Acas shows that it’s easier for those in IT/ telecoms (90% work from home all or most of the time due to Coronavirus) and finance/accounting (84%), but not so easy for those in retail (22%) and hospitality/leisure (26%)
· homeworking is double-edged, bringing both rewards, with a sense of empowerment for some, as well as no dreaded commuting; and difficulties – in an IES survey, over half of respondents reported new pains, especially in the neck, shoulders and back; and the Acas survey reported workers missing informal/social interaction (71%) and feeling ‘out of the loop’ (51%).