Synopsis:

The Challenge: How can you change the Dickensian image of a Liverpool based barrister's chambers - and save costs?

The Solution: Provide flexible "hotdesks" as an alternative to permanent desks or offices. Switch the legal library from paper to on-line resources. Use a sophisticated telephone system to transfer incoming calls to home phones or mobiles. Use video conferencing equipment and telephone audio links to avoid meeting and travelling costs.
 
The Results: One video link involving 15 people saved between £5,000 to £10,000 on travelling expenses - which would have been paid by the local authority and legal aid.

Videoconferencing makes "the professional skills and knowledge of our barristers even better. We also get an earlier understanding of developments that might affect our business - and therefore a more level playing field when we compete against chambers from the South".