Category: D4 (Micro Businesses/Finance/Banking/Insurance)
Synopsis:
The Challenge: How can you have a virtual organisation and still provide a high quality service?
The Solution: Operate a successful and supportive teleworking environment. Use broadband to enable all staff to work from home, even in remote locations. Pass on savings from the reduced overheads to your customers. Provide secure connectivity to clients and associates so they become part of the working system.
The Results: The completion of an overseas sale was done quickly and efficiently, without visiting the client. "As well as reducing the sales cycle, the costs of the sale were considerably lower, as travel costs, which can be considerable in terms of both actual expenses and travel time, were not incurred".
Broadband has "provided a revolutionary leap in speed, security and reliability."