Category: B2 (Medium businesses/IT)
Synopsis:
The Challenge: To continue to provide quality service in the IT arena, whilst dealing with the increased costs associated with town-centre located office.
The Solution: Modern communications and IT equipment enables their marketing team to find new prospects and supply them with digital product and service information by means of the telephone, email and their successful web site. This saves on printed advertising, brochures, travelling to trade fairs, exhibition stands, client visits, etc.
The Results: It has dramatically reduced their business and commuter mileage. Meetings are kept to a minimum and only arranged if telephone and email are inappropriate.
Telephone and online conferencing will gain in popularity but the lack of familiarity in the UK
means that this will be a slow process. The high fuel prices will make such alternatives attractive.
Even though their client-base and workload have grown over the years, the use of technology has enabled onesys to become more productive, profitable and reduce waste wherever possible.