Synopsis:

The Challenge: How can you manage the expectations of a dynamic young workforce as it gets older and needs a better work-life balance?

The Solution: Understand that there is an increasing percentage of staff with children who are faced with more demanding family lives than in the past. Use
hot-desking to maximise space usage. Provide Wi-fi enabled tablet PC's to enable people to carry their office with them and hold meetings wherever they want. Use  Live Meeting, which combines audio conferencing with shared information on PC screens, to pull together virtual teams. Educate all employees.

The Results: "To really get the sort of people we want to work here and then get the best out of them you must run a very individualised culture in terms of understanding people and their hopes, aspirations and dreams and also how they best work."

Flexible working has allowed an extra 400 people to fit into the existing campus in Reading and delayed the construction of another building for two years so far. Each year's delay saves the company about �1million.